Can I purchase sheet music for festivals?
Yes! Email support@fflat-books.com to learn about our pricing and discounts for festival orders.
Do you accept bulk orders?
Yes! We provide a 15% discount to bulk orders. Email support@fflat-books.com if you would like to make a bulk order purchase.
I’ve completed my order. When can I expect to receive my purchase?
Since we are an eBook company, we do not sell physical copies of our materials (excluding posters and other merchandise). All of our books are electronic and available for immediate download after purchase. If you do not receive an email with a download link right away, please email [...]
Do you accept Purchase Orders?
Yes! There are several ways for us to receive POs. You can add your organization’s tax ID directly to your account before your purchase (See: “Where can I add my tax exempt ID?”). Alternatively, if you would like to receive an invoice you can email a copy of [...]
Where can I add my tax exempt ID?
If you are ordering for an organization with tax exemption you can easily add it to your account! Click on the “My Account” button on the top of our homepage. If you scroll down you will see “Tax Exemption” in the list of options on the left-hand side [...]
I’ve been locked out of my account. How can I get back in?
We are sorry that you are having trouble accessing your account! Please send an email to support@fflat-books.com and you will be sent a password reset link.
Who designs your eBooks?
Our model is author-centric, meaning, the authors get the majority of profits from sales. Because of this, we allow authors to DIY their book from start to finish or to pay our in-house editors and designers to finish the book for them. When an author decides to publish [...]
How do you price your eBooks?
When pricing an eBook, we consider the following: amount of content (including external links and resources), prices of similar books, and author input. We suggest a price range to our authors and they decide how they want to price their book. For all of our books, 5% of [...]
What’s with your title? “F-flat”?
When we first came up with the concept for F-flat books, we were looking for a title that would be catchy and would appeal to the niche market of music educators. In western music, the note "F Flat" is essentially the same as "E Natural." These are called [...]
I am unsatisfied with my purchase. Can I get a refund?
We are sorry to hear that your purchase did not meet your expectations! Please fill out the form in the "Contact Us" section and we will be in touch within 48 hours.